Terms and Conditions

Welcome to D Clean House (“Company”, “we”, “our”, “us”). By accessing or using our website dcleanhouse.in (“Website”) and services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully.

If you do not agree to these Terms, you must not use our Website or services.

1. Services

  • D Clean House provides dry cleaning, laundry, and related services.
  • Service availability may vary by location.
  • We reserve the right to modify or discontinue services at any time without prior notice.

2. Booking and Payments

  • Bookings can be made online via our Website, by phone, or in person.
  • Payments must be made in advance or at the time of delivery, depending on the chosen payment method.
  • We accept payments through the methods specified on the Website.
  • Refunds, if applicable, will follow our refund policy (as communicated during booking).

3. User Responsibilities

By using our Website or services, you agree to:

  • Provide accurate, complete, and current information when booking services.
  • Use our Website and services for lawful purposes only.
  • Respect the property of others and not submit harmful, fraudulent, or illegal content.

4. Service Limitations

  • We take care to handle garments with due diligence, but we are not responsible for damage caused by pre-existing conditions, delicate materials, or instructions not provided by the customer.
  • Any complaints about services must be reported within 24 hours of delivery.

5. Intellectual Property

  • All content on the Website, including text, graphics, logos, images, and software, is the property of D Clean House or its licensors and is protected by applicable intellectual property laws.
  • You may not copy, reproduce, distribute, or create derivative works without our written permission.

6. Privacy

  • Use of your personal information is governed by our Privacy Policy [link to Privacy Policy].
  • By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

7. Limitation of Liability

  • To the maximum extent permitted by law, D Clean House shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or services.
  • Our total liability for any claim related to our services shall not exceed the amount paid by you for the service.

8. Termination

  • We may suspend or terminate access to our services at our discretion, with or without notice, for violations of these Terms or other policies.

9. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Patiala, Punjab, India.

10. Changes to Terms

  • We may update these Terms at any time.
  • Updated Terms will be posted on the Website with the “Last Updated” date. Continued use of the Website or services constitutes acceptance of the revised Terms.

11. Contact Us

For questions or concerns regarding these Terms:

Address: Street No. 13, Main Market, Near Cooperative Bank, Gurbax Colony, Patiala
Phone: +91 98888-99030
Email: info@dcleanhouse.in

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