Frequently Asked
Questions
Find clear answers about our dry cleaning, laundry, garment care, collection, delivery,
payments and specialist services.
General Questions
Useful information about BLU Dry Cleaners.
We provide professional dry cleaning, laundry, ironing, alterations, specialist garment care, bedding and linen cleaning, shoe cleaning, handbag care and collection and delivery services.
You can visit us at 7 Wellesley Avenue, Iver, SLO 9AU. Please contact us before travelling if you need help
with opening hours or directions.
Walk-ins are welcome. For large orders, specialist items, alterations, or collection and delivery, booking in advance helps us serve you more efficiently.
We are open Monday to Saturday from 8:00 AM to 7:00 PM. We are closed on Sundays.
Services & Turnaround
Cleaning options, timings and special requests.
Standard dry cleaning typically takes a few working days. Timing may vary depending on the fabric, stain treatment, repairs and specialist finishing required. Our team will confirm the expected completion time when your items are assessed.
Express service may be available for selected items, subject to workload, garment type and the treatment required. Please call us as early as possible to check availability.
Yes. We carefully assess delicate fabrics, embellishments, trims and construction before cleaning. Specialist garments may require additional time and a tailored quotation.
Yes. Common services include hemming, zip replacement, button replacement, minor repairs, adjustments and resizing. Complex alterations are assessed individually.
Collection & Delivery
Convenient service directly from your door.
Yes. We offer convenient local collection and delivery. Availability, service area and any minimum-order requirement can be confirmed when you book.
Call us on 01753 631144, use the booking form on our contact page, or message us on WhatsApp with your name, address, preferred time and estimated number of items.
We recommend that someone is available to hand over the items and confirm instructions. Any alternative arrangement must be agreed with our team in advance.
Yes, subject to availability. Please contact us as soon as possible so we can arrange another suitable time.
Garment Care & Stains
How we protect fabrics and treat difficult marks.
We use professional stain-removal methods and always aim for the best possible result. However, complete removal cannot be guaranteed because success depends on stain type, fabric, colour, previous treatments and how long the stain has been present.
Avoid rubbing, bleaching or applying strong chemicals, especially on delicate or coloured fabrics. Blot liquid gently with a clean cloth and bring the garment to us as soon as possible.
We are committed to responsible garment care and use safer, eco-conscious cleaning methods wherever suitable for the item and treatment required.
Please empty all pockets, remove detachable valuables and tell us about stains, damage, loose buttons or any special care concerns. Pointing out hidden stains helps our team treat them correctly.
Pricing & Payment
Quotes, payment methods and order charges.
Prices depend on the item, fabric, construction, stain treatment, finishing and any repairs required. We can provide an estimate after assessing your garments.
Specialist items such as wedding dresses, leather, suede, heavily embellished garments, luxury handbags and difficult restoration work may have additional charges due to the expertise and time required.
Please contact our team to confirm the payment methods currently available for in-store orders and collection and delivery bookings.
Promotional offers may be available from time to time. Check our website, social pages or contact the team for current offers and eligibility.