When people start talking about white-label services, you may be lost. Don’t worry. Many people don’t know what these services are or what they might be used for. White-label is a term used for services that a company purchases from a provider and then brands as its own. The company offering the services under its brand has no part in the development or manufacturing of the services. It simply acts as the seller. Why would a company wish to do so? What benefits come with a white-label cloud faxing solution?
Why Might a Company Invest in a White-Label Product?
A white-label product is similar to generic products you buy in the store. A company purchases an item in bulk and then sells it under its brand name. The consumer doesn’t know the company purchased this product. They think this product comes directly from the company. If it is of good quality, it helps to build trust with the company. Which industries might make use of a white label program from mFax?
Healthcare
Doctors often need to share information with other members of a patient’s medical team. They might need to transmit records or other sensitive information. Using a white-label fax API makes it easy to do so. Decisions often need to be made in seconds when dealing with a medical issue, and e-faxes ensure each member of the team has the latest information. Prescriptions are often transmitted this way today, as well. What makes e-faxing so popular is the medical team can integrate the program into electronic medical records systems, patient portals, and more. Doing so leads to improved communication and better patient care.
Financial and Legal
Financial advisors, attorneys, and more often need to share documents. They need a way to do so securely, one that will prevent unauthorized parties from seeing the information being shared. These organizations can integrate the fax API with their existing systems, including document management platforms and customer relationship management programs. When doing so, they can remain in compliance with regulatory requirements for the industry. Productivity also increases with the use of a fax API.
Real Estate
Real estate transactions come with a significant amount of paperwork. At one time, you would go to closing and sit for hours reviewing various documents. Today, contracts, sales agreements, and other documents related to the transaction can be shared via fax, so the actual closing takes less time. A real estate broker or agent can integrate this API into their management software to simplify these transactions, which all parties are sure to appreciate.
Internal Communications
Many large enterprises today rely on white-label fax APIs to improve communication and collaboration internally. They may also use the same API when working with clients and partners. Many companies choose to integrate the program with the existing enterprise resource planning system. However, it may also be integrated with the customer support platform or other business applications. With its use, document exchanges are more secure and efficient.
Applications Based in the Cloud
Many companies today rely on cloud-based solutions, as they offer numerous benefits. Now they need a way to send and receive faxes while using these solutions, and fax APIs are the answer they are looking for. They can offer more customer service options to customers while ensuring the user experience is branded and consistent.
Consider moving to a fax API. Many companies benefit from its use, and they may even gain a competitive edge. It’s an option definitely worth considering.